Each pillar is of equal weighting and importance. Every aspect of our business relates directly to one or more of these principles and is constantly monitored to ensure our measurable goals are exceeded.
WHAT SETS US APART?
The 4 pillars of Australian Off Road (Quality, Innovation, Community, After sales service) are the foundation by which our actions and best business practices are built on.
WHAT WE OFFER
One of our reasons for choosing AOR was that we had heard the after-sales service well spoken of. It mattered to us that people we met seemed to go on having a good relationship with AOR, when problems came up.
A big thank you to the sales, admin and handover staff. You all made our third purchase a great experience with your professionalism, knowledge and open communication.
We purchased our Odyssey in 2008 and Quantum in 2011 and have never been disappointed with the customer service we receive. You make it so easy for us when making such a large investment.
My wife and I wanted to write an email to express our happiness with the service provided by AOR from the time of looking at your display at the Caulfield Show Victoria (caravanning and camping show 2013) to initial requests for information through to the ordering process and organising additional specifications to the delivery and hand over. The journey has been faultless and we have never experienced that level of professionalism.