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Handbook FAQ’s

Q. Is a printed version of the handbook available?
A. There is not a print published version of the online handbook. We keep all information in the online handbook up to date so you can have confidence that you are accessing the most recent and up to date information relevant to your AOR.

Q. What’s the best way to access the handbook information when I am out of range?
A. If there are components you think you might need to read about while you are out of range, we recommend you either print or save the relevant PDF or web page to your device. Your new camper or caravan will come with a hard copy of the component manuals from the supplier, and the AOR handover videos are available for download here.

Getting started

• MyAOR Portal frequently asked questions
• Power, inverter, brakes & coupling, water, toilet and black water tank system
• Replacement Part Numbers & VIN Number
• Set up operation
• Troubleshooting guide
• Welcome Kit

Checklists and general maintenance

• AOR Departure checklist
• AOR Wheel Nut Torque Settings Information Sheet
• Caravan Transportation Checklist
• Ceramic Pro – After care instructions
• Detail Q&A
• Driving and Jacking Recommendations for various conditions
• General Maintenance of Systems and Components
• Recommended spare parts and tools
• Touring maintenance
• Warnings & safety instructions

Batteries and electrical

• Aerial and TV points – 2020 https://www.youtube.com/watch?v=COWilfPcYgI

• AOR Recommendation for 12V System
• Andersen Plugs

• Aurora – Airbags Demonstration – 2020 https://www.youtube.com/watch?v=yyZL22rO688

• Battery Care
• Battery Charger – REDARC Management 30 System – BMS 1230S2 (PDF)

• Battery Management System / Electrics – 2018 https://www.youtube.com/watch?v=PSOmStBYpoM
• Breakaway System – 2018 https://www.youtube.com/watch?v=0okUvIHqDGU

• CTEK Battery Charger Manual (PDF)

• FinScan 3.5′ – 2020 https://www.youtube.com/watch?v=Mvf3q065xmk

• FinScan and RedVision apps
• FinScan PowerCORE battery management & automation system installation and setup (PDF)
• FinScan PowerCORE battery management & automation system manual (PDF)
• Fusion Speakers – Manual (PDF)
• Fusion Speakers – Warranty (PDF)
• Fusion Stereo – Manual (PDF)
• Fusion Stereo – Warranty (PDF)

• Lithium battery – Enerdrive system – 2016 https://www.youtube.com/watch?v=Jkubz-OvXdI
• Media Option 1 – Fusion stereo – 2018 https://www.youtube.com/watch?v=WJJJKkbPlmk
• Media Option 3 – 2018 https://www.youtube.com/watch?v=TOYOPQm9azU
• Media Options (full version) – 2018 https://www.youtube.com/watch?v=b7rhu1bDpO0

• NASA Battery Monitor (PDF)
• NASA Battery Monitor Manual (PDF)
• Numens SND-500 Smoke Alarm – Manual (PDF)
• Numens SND-500 Smoke Alarm – Warranty (PDF)

• Oyster Sat Dish – 2018 https://www.youtube.com/watch?v=4FreWsH7Exw

• Oz Charge Manual Warranty (PDF)
• Pioneer Radio Manual (PDF)

• Power points https://www.youtube.com/watch?v=dRKeg0FeUBw

• Pro Star Solar Controller Manual (PDF)

• Qplus Matrix Matrix Pop – Under seat electrical – 2020 https://www.youtube.com/watch?v=tjZdOGVJrDw
• Quantum – Under seat electrical https://www.youtube.com/watch?v=LkH7sMF2H8g

• Recommended Storage Settings for 12v System

• Red Vision – 2020 https://www.youtube.com/watch?v=FdNrC1VF-z4

• Redarc Battery Management System – Manual and Warranty (PDF)

• Redarc Manager 30 Battery Management System – 2016 https://www.youtube.com/watch?v=0ZGyZ7peTRc

• REDARC RedVision battery management & automation system (PDF)
• RedVision Quick Start Guide (PDF)

• Safety Dave Reversing Camera https://www.youtube.com/watch?v=R8AnVcnYC8U
• Safety Dave Tyre Monitors https://www.youtube.com/watch?v=b1oMjUEuYhQ

• Setting up your antenna in 4 easy steps
• Sinergex PureSine2 Inverter Manual (PDF)
• SK & SKD Pure Sine Wave Inverter – Manual and Warranty (PDF)
• Wiring Diagrams and 12 Pin plug  (please contact us for access)

Toilet, black tank and amenities

• AOR Black Tank Gauge Calibration Process
• AOR TMC Toilet – Macerator Assembly Replacement Process
• Black Tank Recalibration Instructions
• Black Water System Series IV Systems Manual

• Emptying black water tank & connection fitting of hoses – 2016 https://www.youtube.com/watch?v=7-kIDjFmg0c
• External Shower Pod – 2020 https://www.youtube.com/watch?v=SAChyWMlH0w

• Installation and calibrating sight tube for 140 litre black tank level

• Macerator – 2020 https://www.youtube.com/watch?v=cfS0TrEGQnQ
• Odyssey – Porta Potti – 2020 https://www.youtube.com/watch?v=pvcUJpa1AgI
• Shower and toilet cubicle – 2020 https://www.youtube.com/watch?v=hMSpCz3WWUU
• Sierra – Shower pod setup – 2019 https://www.youtube.com/watch?v=9hhPKxnpv_k

• TMC Toilet Manual (PDF)

• Toilet-shower – 2020 https://www.youtube.com/watch?v=hMSpCz3WWUU

Awnings and canvas

• Anti flap kit – 2020 https://www.youtube.com/watch?v=qkTBRjmWEOk
• Anti-flap kit, end wall, long wall – 2016 https://www.youtube.com/watch?v=v0hlGBF91c8

• ­­­Aussie Traveller Anti Flap Kit (PDF)

• Full Height trailers – Awning Set up & Pack up – 2020 https://www.youtube.com/watch?v=WicqitlyXOY
• Matrix Pop Top Quantum family – Anti flap kit – 2020 https://www.youtube.com/watch?v=qkTBRjmWEOk
• Odyssey – Awning – 2016 https://www.youtube.com/watch?v=PcOVvWfAWP8
• Odyssey – Awning – 2020 https://www.youtube.com/watch?v=_Gin0cbFPhI
• Sierra – 270 Degree Supa Peg Awning – 2021 https://www.youtube.com/watch?v=FFu59xFl6CM
• Sierra – Awning set up – 2021 https://www.youtube.com/watch?v=AZ1SoK6l4XE

Internal and external

• Aurora – External – 2019 https://www.youtube.com/watch?v=b1LzllBSORs
• Aurora – Interior – 2016 https://www.youtube.com/watch?v=ZGk1T88jF2M
• Aurora – Walk through – 2020 https://www.youtube.com/watch?v=3R1nDnkGvBc
• Aurora exterior – 2016 https://www.youtube.com/watch?v=QQNisSZU4fw

• Breakfsafe 6000 Manual and Warranty (PDF)
• BreakSafe System Manual (PDF)
• Bunk Bed Instructions
• Camec – Warranty (PDF)

• DO35 Hitch – 2020 https://www.youtube.com/watch?v=qw_pG4tp0pA

• DO35 Hitchmaster Instructions (PDF)

• Door vent cover – 2020 https://www.youtube.com/watch?v=hs9dKPai49o
• Drawbar component upgrade – 2020 https://www.youtube.com/watch?v=b6ACLd4Ex2M
• Entry door – 2020 https://www.youtube.com/watch?v=y7q9chBBQsA

• Fiamma Rooflight Vent Instructions (PDF)

• Fire extinguisher – 2020 https://www.youtube.com/watch?v=gMj7uoZuZOg

• Fire Extinguishers Warranty (PDF)

• Firewood rack – 2020 https://www.youtube.com/watch?v=XW6oXLfhCGM

• Foldaway Antenna Information (PDF)

• Generator Box – 2020 https://www.youtube.com/watch?v=PABrtiCl8rM

• Hubs and Bearings
• Hydrastar Trailer Brake Actuators – Manual and Warranty (PDF)

• ISI Bike Rack -2020 https://www.youtube.com/watch?v=n0yHNMkQVEE
• Jacking point https://www.youtube.com/watch?v=2TodCWR-SUA
• Keys https://www.youtube.com/watch?v=pGQs3ELELjE
• Matrix – Exterior – 2016 https://www.youtube.com/watch?v=1uZnMqGHQvw
• Matrix – Interior – 2016 https://www.youtube.com/watch?v=U6d2Sk699RQ
• Matrix – Walk through – 2020 https://www.youtube.com/watch?v=JpPwLm-L8xI
• New entry door – 2020 https://www.youtube.com/watch?v=y7q9chBBQsA
• Odyssey – Bed lift – 2020 https://www.youtube.com/watch?v=8_ygk1yq9ek
• Odyssey – Exterior – 2017 https://www.youtube.com/watch?v=Pz776y9RYrE
• Odyssey – Interior – 2017 https://www.youtube.com/watch?v=2YroZQ7N47s
• Odyssey – Overview – 2020 https://www.youtube.com/watch?v=brpJMr0JLWg
• Odyssey – Roof lift – 2020 https://www.youtube.com/watch?v=Adi9rL2g8Eo
• Q+ Matrix Pop – Table Cushion Bunk – 2020 https://www.youtube.com/watch?v=KCT_jEzWMWM
• Quantum – Interior – 2016 https://www.youtube.com/watch?v=JqpWdYve__o
• Quantum – Table https://www.youtube.com/watch?v=-SJR0u1-VXQ
• Quantum Full Height – Walk through – 2020 https://www.youtube.com/watch?v=2Z1tJmfn02M
• Quantum Plus – Interior -2016 https://www.youtube.com/watch?v=RVPPdL7EKNs
• Quantum Plus – Walk through – 2020 https://www.youtube.com/watch?v=mCrDZyNI3zI

• Re-tensioning Aussie Traveller Blinds
• Removing internal drawers on all model trailers

• River access system – 2020 https://www.youtube.com/watch?v=3WUixyqNxw8
• Roof lift system – 2020 https://www.youtube.com/watch?v=UilA0ySP8P0
• Sierra – Bedroom – 2021 https://www.youtube.com/watch?v=HqLTeqKabQ4
• Sierra – Front Drawbar – 2021 https://www.youtube.com/watch?v=OjAlEqQu-4w
• Sierra – Raptor coating – 2019 https://www.youtube.com/watch?v=foI1fL2Ii4Y
• Sierra – Rear entry pod – 2019 https://www.youtube.com/watch?v=-nuLW42v3Ic
• Sierra – Secure bunker – 2019 https://www.youtube.com/watch?v=jQKh0KM242k
• Sierra – Walkthrough – 2020 https://www.youtube.com/watch?v=sNUDSeJbgfg
• Sierra ZR – Walk through – 2021 https://www.youtube.com/watch?v=vDl4tVF70A4
• Sierra ZR – Walkthrough – 2020 https://www.youtube.com/watch?v=qsveMidkzfc
• Sinergi – Walk through – 2021 https://www.youtube.com/watch?v=K_zaSFfFDqc
• Spare – 2020 https://www.youtube.com/watch?v=LEXMfcdYFgE
• Spares kit – 2020 https://www.youtube.com/watch?v=0XIw0yRMlLc
• Stabilizer leg – 2020 https://www.youtube.com/watch?v=51cMjcXohUc
• Windows – 2020 https://www.youtube.com/watch?v=T9nPpLI-_tQ
• Window Operation Manual (PDF)

Heating and cooling

• Air conditioner – 2020 https://www.youtube.com/watch?v=mot84ndGpHI

• Airtronic Diesel Heater Manual (PDF)

• AOR Air conditioner – 2020 https://www.youtube.com/watch?v=mot84ndGpHI

• AOR Series IV Q and Q Plus AC Unit Filter Removal Replacement
• Diesel Air Heater

• Diesel Heater – 2020 https://www.youtube.com/watch?v=5_yz2dzBpKU

• Dometic – Warranty (PDF)
• Dometic Airconditioner Manual (PDF)
• Saphir Operating Instructions
• Sirocco Fan – Manual and Warranty (PDF)
• Truma Climaster Airconditioner Manual (PDF)
• UltraRapid Operating Instructions (PDF)
• Webasto Air Top 2000 – Manual (PDF)
• Webasto Air Top 2000 – Warranty (PDF)

Kitchens and fridges

• Carel Evakool Fridge Controler Instructions (PDF)
• Danfoss temperature control fridge manual (PDF)
• Danfoss Thermostat Operating Instructions (PDF)
• Dometic Stainless Steel – Manual (PDF)

• Eclipse – External kitchen – 2019 https://www.youtube.com/watch?v=vDlfepyfjVM
• Eclipse – Showcase – 2019 https://www.youtube.com/watch?v=9mcbDsUroO4

• Evakool Manual (PDF)
• Evakool Service agents (PDF)

• Matrix – External kitchen – 2018 https://www.youtube.com/watch?v=wnrMpkVUcwE
• Matrix Series – External kitchens – 2020 https://www.youtube.com/watch?v=_U3_jPsrvYI
• Quantum Series – External Kitchen https://www.youtube.com/watch?v=ysSK35pijlU
• Sierra – Kitchen – 2019 https://www.youtube.com/watch?v=5jUuYglSgy0
• Sierra – Kitchen – 2021 https://www.youtube.com/watch?v=E7Vsn1mgL1Y

• Sink & Basin Mixer – Manual (PDF)
• Thetford Cooking Hob Argent – Manual (PDF)
• Thetford Cooking Hob Argent – Warranty (PDF)
• Vitrifrigo Fridge Brochure and Manual (PDF)
• Waeco 110L Fridge Manual (PDF)

Hot water and gas

• Gas compartments – 2020 https://www.youtube.com/watch?v=basOaXT_I6c

• Gas Safety Instructions

• Hot water system – 2020 https://www.youtube.com/watch?v=mxs6eJJHm5A

• Replacing the Truma Water Unit Hot Water Connector
• Truma Hot Water System Manual (PDF)

Water tanks

• Empty front water tank – 2020 https://www.youtube.com/watch?v=mn80hWSQER8

• Flojet operating instructions manual (PDF)

• Grey Water Tank – 2018 https://www.youtube.com/watch?v=wCSN6_XO-bQ

• Seaflo Macerator Pump – Manual (PDF)
• Seaflo Water Pump – Manual (PDF)

• Water Filter Manual (PDF)

Recalls and upgrades

• Cruisemaster Safety Recall – May 2021 (affected customers contacted)
• Safety Recall – Act Now  – Dynamic Wheels 2019
• Scissor Lift Nyloc Nut Replacement Instruction

Warranty and insurance

• AOR Warranty
• CIL Insurance Information (PDF)

Handover videos

Don’t forget to check out our comprehensive library of handover videos!