Search the Owners Handbook:
Owners Handbook
Getting started
- Power, inverter, brakes & coupling, water, toilet and black water tank system
- Replacement Part Numbers & VIN Number
- Set up operation
- Troubleshooting guide
MyAOR Portal and Helpdesk
- MyAOR Portal frequently asked questions
- Welcome Kit
- MyAOR HelpDesk Manual – Customers
- MyAOR HelpDesk Manual – Staff
Checklists and general maintenance
- AOR Departure checklist
- AOR Wheel Nut Torque Settings Information Sheet
- ATM Rating Upgrades
- Caravan Transportation Checklist
- Ceramic Pro – After care instructions
- Detail Q&A
- Download handover videos to your device
- Driving and Jacking Recommendations for various conditions
- General Maintenance of Systems and Components
- Paint oxidization – caring for your trailer
- Recommended mould removal procedure
- Recommended service schedule (PDF)
- Recommended spare parts and tools
- Storage mode checklist
- TARE Weight Information
- Touring maintenance
- Warnings & safety instructions
Batteries and electrical
- Aerial and TV points – 2020 https://www.youtube.com/watch?v=COWilfPcYgI
- Airbag Man User Manual (PDF)
- Aurora – Airbags Demonstration – 2020 https://www.youtube.com/watch?v=yyZL22rO688
- Battery Management System / Electrics – 2018 https://www.youtube.com/watch?v=PSOmStBYpoM
- Breakaway System – 2018 https://www.youtube.com/watch?v=0okUvIHqDGU
- FinScan 3.5′ – 2020 https://www.youtube.com/watch?v=Mvf3q065xmk
- FinScan and RedVision apps
- FinScan PowerCORE battery management & automation system installation and setup (PDF)
- FinScan PowerCORE battery management & automation system manual (PDF)
- Fold Away Aerial Set Up Instructions
- Fusion Speakers – Manual (PDF)
- Fusion Speakers – Warranty (PDF)
- Fusion Stereo – Manual (PDF)
- Fusion Stereo – Warranty (PDF)
- Lion Batteries Deep Cycle Battery Warranty Policy (PDF)
- Lithium battery – Enerdrive system – 2016 https://www.youtube.com/watch?v=Jkubz-OvXdI
- Media Option 1 – Fusion stereo – 2018 https://www.youtube.com/watch?v=WJJJKkbPlmk
- Media Option 3 – 2018 https://www.youtube.com/watch?v=TOYOPQm9azU
- Media Options (full version) – 2018 https://www.youtube.com/watch?v=b7rhu1bDpO0
- NASA Battery Monitor (PDF)
- NASA Battery Monitor Manual (PDF)
- Numens SND-500 Smoke Alarm – Manual (PDF)
- Numens SND-500 Smoke Alarm – Warranty (PDF)
- Oyster Sat Dish – 2018 https://www.youtube.com/watch?v=4FreWsH7Exw
- Oz Charge Manual Warranty (PDF)
- Pioneer Radio Manual (PDF)
- Power points https://www.youtube.com/watch?v=dRKeg0FeUBw
- Qplus Matrix Matrix Pop – Under seat electrical – 2020 https://www.youtube.com/watch?v=tjZdOGVJrDw
- Quantum – Under seat electrical https://www.youtube.com/watch?v=LkH7sMF2H8g
- Red Vision – 2020 https://www.youtube.com/watch?v=FdNrC1VF-z4
- Redarc Manager 30 Battery Management System – 2016 https://www.youtube.com/watch?v=0ZGyZ7peTRc
- Safety Dave Reversing Camera https://www.youtube.com/watch?v=R8AnVcnYC8U
- Safety Dave Tyre Monitors https://www.youtube.com/watch?v=b1oMjUEuYhQ
- Setting up your antenna in 4 easy steps
- Sierra/ZR with RedVision
- Sinergex PureSine2 Inverter Manual (PDF)
- SK & SKD Pure Sine Wave Inverter – Manual and Warranty (PDF)
- TraxRV Lithium Battery Warranty (PDF)
- Wiring Diagrams and 12 Pin plug
Toilet, black tank and amenities
- AOR Black Tank Gauge Calibration Process
- AOR TMC Toilet – Macerator Assembly Replacement Process
- Black Tank Recalibration Instructions
- Black Water System Series IV Systems Manual
- Composting Toilet Manual (PDF)
- Emptying black water tank & connection fitting of hoses – 2016 https://www.youtube.com/watch?v=7-kIDjFmg0c
- External Shower Pod – 2020 https://www.youtube.com/watch?v=SAChyWMlH0w
- Macerator – 2020 https://www.youtube.com/watch?v=cfS0TrEGQnQ
- Odyssey – Porta Potti – 2020 https://www.youtube.com/watch?v=pvcUJpa1AgI
- Shower and toilet cubicle – 2020 https://www.youtube.com/watch?v=hMSpCz3WWUU
- Sierra – Shower pod setup – 2019 https://www.youtube.com/watch?v=9hhPKxnpv_k
- TMC Toilet Manual (PDF)
- Tecma Design + Flex User Manual(PDF)
- Toilet-shower – 2020 https://www.youtube.com/watch?v=hMSpCz3WWUU
- Waste tank calibration (2015 – 2019 models) (PDF)
- Waste tank calibration (late 2019 onwards) (PDF)
Awnings and canvas
- Anti flap kit – 2020 https://www.youtube.com/watch?v=qkTBRjmWEOk
- Anti-flap kit, end wall, long wall – 2016 https://www.youtube.com/watch?v=v0hlGBF91c8
- Aussie Traveller Anti Flap Kit (PDF)
- Bundatec Bundatop Roof Top Tent User Manual (PDF)
- Full Height trailers – Awning Set up & Pack up – 2020 https://www.youtube.com/watch?v=WicqitlyXOY
- Matrix Pop Top Quantum family – Anti flap kit – 2020 https://www.youtube.com/watch?v=qkTBRjmWEOk
- Odyssey – Awning – 2016 https://www.youtube.com/watch?v=PcOVvWfAWP8
- Odyssey – Awning – 2020 https://www.youtube.com/watch?v=_Gin0cbFPhI
- Sierra – 270 Degree Supa Peg Awning – 2021 https://www.youtube.com/watch?v=FFu59xFl6CM
- Sierra – Awning set up – 2021 https://www.youtube.com/watch?v=AZ1SoK6l4XE
Internal and external
- Aurora – External – 2019 https://www.youtube.com/watch?v=b1LzllBSORs
- Aurora – Interior – 2016 https://www.youtube.com/watch?v=ZGk1T88jF2M
- Aurora – Walk through – 2020 https://www.youtube.com/watch?v=3R1nDnkGvBc
- Aurora exterior – 2016 https://www.youtube.com/watch?v=QQNisSZU4fw
- Bottle jacks
- Breakfsafe 6000 Manual and Warranty (PDF)
- BreakSafe System Manual (PDF)
- Bunk Bed Instructions
- Camec – Warranty (PDF)
- DO35 Hitch – 2020 https://www.youtube.com/watch?v=qw_pG4tp0pA
- Door vent cover – 2020 https://www.youtube.com/watch?v=hs9dKPai49o
- Drawbar component upgrade – 2020 https://www.youtube.com/watch?v=b6ACLd4Ex2M
- Entry door – 2020 https://www.youtube.com/watch?v=y7q9chBBQsA
- Fire extinguisher – 2020 https://www.youtube.com/watch?v=gMj7uoZuZOg
- Firewood rack – 2020 https://www.youtube.com/watch?v=XW6oXLfhCGM
- Generator Box – 2020 https://www.youtube.com/watch?v=PABrtiCl8rM
- How to remove a protective sticker and stain
- ISI Bike Rack -2020 https://www.youtube.com/watch?v=n0yHNMkQVEE
- Jack adaptor placement (PDF)
- Jacking point https://www.youtube.com/watch?v=2TodCWR-SUA
- Keys https://www.youtube.com/watch?v=pGQs3ELELjE
- Matrix – Exterior – 2016 https://www.youtube.com/watch?v=1uZnMqGHQvw
- Matrix – Interior – 2016 https://www.youtube.com/watch?v=U6d2Sk699RQ
- Matrix – Walk through – 2020 https://www.youtube.com/watch?v=JpPwLm-L8xI
- New entry door – 2020 https://www.youtube.com/watch?v=y7q9chBBQsA
- Odyssey – Bed lift – 2020 https://www.youtube.com/watch?v=8_ygk1yq9ek
- Odyssey – Exterior – 2017 https://www.youtube.com/watch?v=Pz776y9RYrE
- Odyssey – Interior – 2017 https://www.youtube.com/watch?v=2YroZQ7N47s
- Odyssey – Overview – 2020 https://www.youtube.com/watch?v=brpJMr0JLWg
- Odyssey – Roof lift – 2020 https://www.youtube.com/watch?v=Adi9rL2g8Eo
- Q+ Matrix Pop – Table Cushion Bunk – 2020 https://www.youtube.com/watch?v=KCT_jEzWMWM
- Quantum – Interior – 2016 https://www.youtube.com/watch?v=JqpWdYve__o
- Quantum – Table https://www.youtube.com/watch?v=-SJR0u1-VXQ
- Quantum Full Height – Walk through – 2020 https://www.youtube.com/watch?v=2Z1tJmfn02M
- Quantum Plus – Interior -2016 https://www.youtube.com/watch?v=RVPPdL7EKNs
- Quantum Plus – Walk through – 2020 https://www.youtube.com/watch?v=mCrDZyNI3zI
- RAPTOR After Care (PDF)
- Re-tensioning Aussie Traveller Blinds
- Recommended Jerry Can Colours
- Releasing entry door locks from inside
- Removing internal drawers on all model trailers
- River access system – 2020 https://www.youtube.com/watch?v=3WUixyqNxw8
- Roof lift system – 2020 https://www.youtube.com/watch?v=UilA0ySP8P0
- Sierra – Bedroom – 2021 https://www.youtube.com/watch?v=HqLTeqKabQ4
- Sierra – Front Drawbar – 2021 https://www.youtube.com/watch?v=OjAlEqQu-4w
- Sierra – Raptor coating – 2019 https://www.youtube.com/watch?v=foI1fL2Ii4Y
- Sierra – Rear entry pod – 2019 https://www.youtube.com/watch?v=-nuLW42v3Ic
- Sierra – Secure bunker – 2019 https://www.youtube.com/watch?v=jQKh0KM242k
- Sierra – Walkthrough – 2020 https://www.youtube.com/watch?v=sNUDSeJbgfg
- Sierra ZR – Walk through – 2021 https://www.youtube.com/watch?v=vDl4tVF70A4
- Sierra ZR – Walkthrough – 2020 https://www.youtube.com/watch?v=qsveMidkzfc
- Sinergi – Walk through – 2021 https://www.youtube.com/watch?v=K_zaSFfFDqc
- Spare – 2020 https://www.youtube.com/watch?v=LEXMfcdYFgE
- Spares kit – 2020 https://www.youtube.com/watch?v=0XIw0yRMlLc
- Stabilizer leg – 2020 https://www.youtube.com/watch?v=51cMjcXohUc
- Windows – 2020 https://www.youtube.com/watch?v=T9nPpLI-_tQ
- Window Operation Manual (PDF)
Heating and cooling
- Air conditioner – 2020 https://www.youtube.com/watch?v=mot84ndGpHI
- AOR Air conditioner – 2020 https://www.youtube.com/watch?v=mot84ndGpHI
- Diesel Heater – 2020 https://www.youtube.com/watch?v=5_yz2dzBpKU
- Dometic – Warranty (PDF)
- Dometic Airconditioner Manual (PDF)
- Saphir Operating Instructions
- Sirocco Fan – Manual and Warranty (PDF)
- Truma Climaster Airconditioner Manual (PDF)
- UltraRapid Operating Instructions (PDF)
- Webasto Air Top 2000 – Manual (PDF)
- Webasto Air Top 2000 – Warranty (PDF)
Kitchens and fridges
- Carel Evakool Fridge Controler Instructions (PDF)
- Danfoss temperature control fridge manual (PDF)
- Danfoss Thermostat Operating Instructions (PDF)
- Dometic Stainless Steel – Manual (PDF)
- Eclipse – External kitchen – 2019 https://www.youtube.com/watch?v=vDlfepyfjVM
- Eclipse – Showcase – 2019 https://www.youtube.com/watch?v=9mcbDsUroO4
- Evakool Manual (PDF)
- Evakool Service agents (PDF)
- Matrix – External kitchen – 2018 https://www.youtube.com/watch?v=wnrMpkVUcwE
- Matrix Series – External kitchens – 2020 https://www.youtube.com/watch?v=_U3_jPsrvYI
- Quantum Series – External Kitchen https://www.youtube.com/watch?v=ysSK35pijlU
- Sierra – Kitchen – 2019 https://www.youtube.com/watch?v=5jUuYglSgy0
- Sierra – Kitchen – 2021 https://www.youtube.com/watch?v=E7Vsn1mgL1Y
- Sink & Basin Mixer – Manual (PDF)
- Thetford Cooking Hob Argent – Manual (PDF)
- Thetford Cooking Hob Argent – Warranty (PDF)
- Vitrifrigo Fridge Brochure and Manual (PDF)
- Waeco 110L Fridge Manual (PDF)
Hot water and gas
- Appliances (BBQ’s) Connected via Gas Bayonets (PDF)
- Gas compartments – 2020 https://www.youtube.com/watch?v=basOaXT_I6c
- Hot water system – 2020 https://www.youtube.com/watch?v=mxs6eJJHm5A
- How to setup your Smarttek Black Hot Water System
Water tanks
- Empty front water tank – 2020 https://www.youtube.com/watch?v=mn80hWSQER8
- Grey Water Tank – 2018 https://www.youtube.com/watch?v=wCSN6_XO-bQ
- Water Filter Manual (PDF)
Recalls and upgrades
- Cruisemaster Safety Recall – May 2021 (affected customers contacted)
- Safety Recall – Act Now – Dynamic Wheels 2019
- Scissor Lift Nyloc Nut Replacement Instruction
Warranty and insurance
Other
Handover videos
Don’t forget to check out our comprehensive library of handover videos!
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Handbook FAQ’s
Q. Is a printed version of the handbook available?
A. There is not a print published version of the online handbook. We keep all information in the online handbook up to date so you can have confidence that you are accessing the most recent and up to date information relevant to your AOR.
Q. What’s the best way to access the handbook information when I am out of range?
A. If there are components you think you might need to read about while you are out of range, we recommend you either print or save the relevant PDF or web page to your device. Your new camper or caravan will come with a hard copy of the component manuals from the supplier, and the AOR handover videos are available for download here.